February 9, 2023

Wire Service Canada

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Some Microsoft services, including M365 and Azure, may not work in large areas of the world

The Redmond company’s suite of online services for businesses and individuals is currently experiencing issues in various parts of the world, with some users unable to access many Microsoft 365 services. Microsoft Teams, Transfer online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Maps, Power BI, Microsoft Intune, Microsoft Defender (for cloud apps, identity and endpoints). Users of Microsoft Azure may experience network connectivity issues, which manifest as increased network latency and/or timeouts when attempting to connect to Azure resources.

The Microsoft 365 admin center (status.office365.com) says the outages are occurring “over a large area,” possibly due to a change in network (WAN) routing, and confirms the changes needed to restore services. According to company reports, services are already back up and running for some customers who previously reported inefficiencies.

“As of January 25, 2023 at 07:05 UTC, customers may experience network connectivity issues manifesting as network latency and/or timeouts when attempting to connect to Azure resources in public Azure regions with M365, PowerBI, and other Microsoft services.” The company explains. “We have identified a network connectivity issue occurring on devices on the Microsoft Wide Area Network (WAN). This affects connectivity between customers to Azure over the Internet, and connectivity between data centers and services over ExpressRoute connections. Impact waves, with spikes every 30 minutes or so.”

Regarding the fix, Microsoft is contacting: “We have identified a recent WAN change as the root cause and have taken steps to reverse this change. Our telemetry has shown signs of consistent recovery across multiple regions and services since 09:00 UTC and we continue to actively monitor the situation. With the WAN now registering recovery, the affected services We are working to ensure a full recovery.”

Regions of outages reported on the “Status of Azure” page (azure.status.microsoft/it-it/status): US East, US Central, US Mid-North, US South Central, US West Central, US West, Canada East, Canada Central, Brazil South, Brazil Southeast, Northern Europe, Western Europe, Central France, Southern France, Western England, Southern United Kingdom, Northern Switzerland, Western Switzerland, Eastern Norway, Western Norway, Northern Germany, West Central Germany, Central Sweden, South Sweden, Southeast Asia, East Asia, East Australia, Southeast Australia, Central Australia, Central India, West India, South India, East Japan, West Japan, Central Korea, South Korea, West South Africa, North South Africa, Central United Arab Emirates li , North UAE, West Geo India, Central Qatar, Central Geo India.

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