For over two decades, iTravel2000 has been a household name for Canadian travellers looking to explore the world at competitive prices. Founded in the late 1990s, the brand built its reputation on affordable all-inclusive vacations, Petro-Points rewards, and the now-iconic slogan: “Let’s go somewhere!”
In an era where online travel booking platforms have exploded—Expedia, Red Tag, SellOffVacations, TripCentral—iTravel2000.com continues to stand out as a Canadian-born company focused on serving local customers with transparency and strong price guarantees.
This guide is your complete 2025 reference for everything related to iTravel2000: how it works, the latest promotions, all-inclusive vacation packages, reviews, policies, and why it remains one of Canada’s top travel agencies.
What Is iTravel2000?
iTravel2000 is an online travel agency (OTA) based in Mississauga, Ontario, under the umbrella of Travel Nation Canada. It specializes in:
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All-inclusive vacations to destinations like Cuba, Mexico, Jamaica, and the Dominican Republic
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Flights with Air Canada, WestJet, and Sunwing
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Cruise packages, car rentals, and hotel-only deals
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Petro-Points rewards for additional travel discounts
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Travel insurance and trip protection
It operates exclusively online through iTravel2000.com and iTravel2000.ca, with phone-based support and licensed agents available across the country.
🏗️ History & Founding of iTravel2000
📅 The Early Days
iTravel2000 was founded in 1994 by Jonathan Carroll, a visionary Canadian entrepreneur who foresaw the shift from traditional travel agencies to online booking. His mission was simple:
“Make travel easier, cheaper, and more accessible for Canadians.”
In its first decade, iTravel2000 grew rapidly thanks to competitive pricing and early partnerships with Air Canada Vacations, WestJet Vacations, and Sunquest.
By the early 2000s, iTravel2000 became known for its last-minute vacation deals—especially for southern destinations like Varadero, Cancun, and Punta Cana.
🖥️ The Rise of Online Travel in Canada
During the 2000s, iTravel2000 became one of Canada’s first successful online agencies to offer real-time package booking with full transparency. Unlike early competitors, it displayed complete taxes and fees upfront, earning customer trust.
Their iconic “Let’s Go Somewhere” commercials on Canadian television made the brand a household name.
💼 Ownership Changes
In 2013, iTravel2000 became part of Red Label Vacations Inc. (RLV), which also owned:
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RedTag.ca
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TravelBrands
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The Travel Experts Network
This consolidation allowed the group to compete directly with Expedia.ca and Sunwing Vacations by sharing backend systems, airline contracts, and hotel inventory.
By 2019, H.I.S. Co. Ltd, a Japanese travel conglomerate, acquired Red Label Vacations, integrating iTravel2000 into a global travel network spanning over 70 countries.
Even after these acquisitions, iTravel2000’s Canadian identity remains intact. It continues to employ local staff and serve Canadian travellers with a focus on customer care and domestic-friendly pricing.
🌎 Where iTravel2000 Operates
Though headquartered in Ontario, iTravel2000 serves all major Canadian provinces, including:
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Ontario: Toronto, Ottawa, Mississauga, and Barrie
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Quebec: Montreal (with French-language support on iTravel2000.français)
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British Columbia: Vancouver and Victoria
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Alberta: Calgary and Edmonton
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Manitoba: Winnipeg
Its regional offers often change depending on the departure airport, so customers in Vancouver or Halifax may see slightly different vacation pricing than those in Toronto or Montreal.
💬 iTravel2000’s Core Strengths
Here’s why iTravel2000 remains popular after 25+ years:
| Strength | Description |
|---|---|
| Canadian-based | 100% focused on Canadian travellers, pricing in CAD |
| Petro-Points Rewards | Earn or redeem Petro-Canada loyalty points for travel |
| Best Price Guarantee | Promises the lowest available rate, or refunds the difference |
| All-Inclusive Specialists | Decades of experience with Cuba, Mexico, and the Caribbean |
| Strong Airline Partners | Works directly with Air Canada, WestJet, and Sunwing |
| Excellent Customer Service | Live agents, email support, and phone availability |
| Transparent Pricing | All taxes included, no surprise charges at checkout |
🧭 How iTravel2000 Differs From Global Competitors
While global OTAs like Expedia and Booking.com dominate internationally, iTravel2000 focuses on Canadian convenience.
🇨🇦 Key Differences:
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All prices are shown in Canadian dollars (CAD) — no currency conversion issues.
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Customer service operates in Eastern and Pacific time zones for domestic convenience.
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Many promotions are exclusive to Canadian departure airports (Toronto, Montreal, Calgary).
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Integration with Petro-Points, a uniquely Canadian rewards program.
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Bilingual website — English and French (itravel2000.com and itravel2000.français).
This focus has made it especially trusted by travellers in Ontario, Quebec, and the Maritimes.
📞 iTravel2000 Contact & Customer Support
Customers can reach iTravel2000’s support team by:
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Phone: 1-866-688-1222 (toll-free Canada)
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Email: [email protected]
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Live Chat: Available weekdays on the website
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Head Office: 27 Fasken Drive, Mississauga, Ontario, Canada
Support hours typically run from 8 AM to 10 PM EST, with extended coverage during holiday seasons and winter travel peaks.
🧾 Is iTravel2000 Legit?
Yes — iTravel2000 is a fully licensed and legitimate travel agency in Canada.
It is accredited by:
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TICO (Travel Industry Council of Ontario)
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IATA (International Air Transport Association)
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CLIA (Cruise Lines International Association)
These certifications ensure that all bookings, payments, and cancellations follow Canadian consumer-protection laws.
Additionally, iTravel2000 uses SSL encryption on its website, secure credit card processing, and follows privacy laws outlined by the Personal Information Protection and Electronic Documents Act (PIPEDA).
⭐ Customer Reputation & Reviews Overview
iTravel2000’s customer base is loyal — many have used it for more than a decade. Reviews generally highlight:
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Great all-inclusive deals to Cuba, Mexico, and the Dominican Republic
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Smooth Petro-Points redemption process
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Easy access to price-drop guarantees
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Helpful phone agents, especially for trip changes or cancellations
However, some reviews point out slower refund timelines during the pandemic and occasional system errors (“system exception”) during peak booking hours.
Overall, the average user rating on Google and TripAdvisor sits between 4.1 and 4.4 stars, depending on the year.
💡 Quick Snapshot: iTravel2000 vs Competitors
| Platform | Headquarters | Strength | Weakness |
|---|---|---|---|
| iTravel2000 | Mississauga, Canada | Petro-Points rewards & Canadian pricing | Limited outside North America |
| Red Tag | Toronto, Canada | Sister brand, similar pricing | Overlapping offers |
| Expedia.ca | U.S.-based (Canadian portal) | Global inventory | Higher base pricing |
| SellOffVacations | Ontario | Deep last-minute deals | Fewer extras |
| TripCentral.ca | Hamilton | Human agent network | Smaller promo variety |
🏦 iTravel2000’s Parent Company: Red Label Vacations / TravelBrands
In the modern era, iTravel2000 is part of TravelBrands Inc., under the Red Label Vacations group.
This network includes:
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RedTag.ca
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TravelBrands.com
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Sunquest
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Encore Cruises
This allows iTravel2000 to offer hundreds of charter flights, exclusive resort contracts, and travel-insurance bundles that smaller independent agencies cannot match.
How Promo Codes Work on iTravel2000
Promo codes have always been one of iTravel2000’s biggest attractions. When travellers see banners such as “Call Now for Extra Savings” or “Wild Wednesday Deals,” those typically refer to time-limited promotional codes that unlock additional discounts.
🔹 Step-by-step to apply a promo code
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Browse packages at iTravel2000.com.
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Choose a flight, hotel, or all-inclusive vacation and click Book Now.
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On the checkout screen, find the “Enter Promo Code” field.
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Paste your code (e.g., SUN2025 or PETROBONUS).
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The discount appears instantly in CAD before you complete payment.
Codes are generally valid for:
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Specific destinations (Cuba, Mexico, Dominican Republic).
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Certain carriers (Air Canada Vacations, Sunwing).
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Seasonal events (Boxing Day, Black Friday, March Break).
Tip: iTravel2000 never charges a service fee for using a promo code — the discount is applied net to the total package.
2. The Petro-Points Partnership — A Uniquely Canadian Reward
Among Canadian online agencies, iTravel2000 stands alone for its integration with Petro-Canada’s Petro-Points program.
🔹 Redeeming Petro-Points for Travel
Visit itravel2000.com/petro-points.
Link your Petro-Points card or login with your Petro-Canada account.
Each 1 000 Petro-Points is worth $1 CAD in travel credit (applied toward flights, vacations or cruises).
Minimum redemption starts at 25 000 points ($25 value).
Travellers can also earn Petro-Points on eligible purchases booked through iTravel2000, making it a two-way reward system. This collaboration is a Canadian exclusive and has run for over a decade.
🔹 Why Canadians Love It
Benefit Details Dual Loyalty Collect Petro-Points + airline miles (e.g., Aeroplan) on one purchase No Expiry Petro-Points do not expire if used every 12 months Easy Online Use Direct integration on checkout page Exclusive Bonuses Double-points weeks and call-in offers for Petro customers How to Link Accounts Correctly
Log into your Petro-Points account.
Select Travel Rewards → iTravel2000.
Click Redeem Now to generate a unique code.
Apply the code on the iTravel2000 checkout page.
The corresponding CAD amount is deducted from your total.
Note: Petro-Points cannot be used toward taxes or travel insurance, but they do apply to base fares and packages.
🏆 3. Best-Price Guarantee & Price-Drop Protection
🔹 How the Best-Price Guarantee Works
If you find the same vacation package (identical hotel, flight, room type and dates) for a lower price on another Canadian website within 24 hours of booking, iTravel2000 will match the price and refund the difference.
To submit a claim:
Email [email protected] with the subject “Best Price Guarantee Claim.”
Attach a screenshot or URL of the competing offer.
Include your booking number.
Within 3–5 business days, iTravel2000 verifies and processes the refund.
This policy has helped the brand retain a reputation for fair pricing in a highly competitive market.
🔹 Price-Drop Protection
Even after booking, iTravel2000 customers can file for a price-drop credit if their package price falls before departure.
How It Works
Monitor your package price using the site’s “Price Alert” tool.
If the same package drops by more than $50 CAD, submit a claim.
A travel credit is issued for the difference, usable on future bookings.
Claim Form Details
Available at itravel2000.com/price-drop-protection.
Requires booking reference, name, email, and proof of lower rate.
Processing takes 7–10 days after validation.
This program is a major confidence booster for travellers who book months in advance.
4. Understanding the iTravel2000 Best Price Calendar
The Best Price Calendar (or Best Buy Calendar) is a powerful tool for budget-conscious travellers.
🔹 How It Works
Displays the lowest price for each destination by month.
Colour-coded for easy comparison (Green = lowest seasonal fare).
Filters by duration (3-day, 7-day, 14-day).
Highlights all-inclusive resorts with airfare included.
Example:
Toronto ✈ Varadero – 7 nights – starting from $765 CAD per person (all inclusive).
This feature updates daily and is unique among Canadian agencies, making it ideal for flexible travellers who can shift dates to capture the lowest fare.
5. Seasonal Deals & Special Promotions
iTravel2000 runs recurring campaigns throughout the year.
Season Promotion Typical Discount January – March Winter Getaway Sale Save $100–$300 per booking April – June Spring Break & March Break Deals Kids Stay Free July – August Summer Flash Sales Petro-Points double value September – October Fall Getaways 10% off Caribbean packages November – December Boxing Day + Black Friday Up to 40% off select resorts Some sales require a promo code (such as BOXING24 or SUMMERFUN25), while others apply automatically.
6. How to Get Exclusive Discounts Before the Public
Join the Email Newsletter – Subscribers receive early access to promo codes.
Follow on Social Media – @iTravel2000 often posts limited-time Instagram codes.
Use the “Call-in Bonus” – Speaking with an agent can unlock private deals.
Sign Up for Price Alerts – Track vacation fare drops automatically.
Book on Tuesdays or Wednesdays – Airline fare adjustments usually occur mid-week.
7. Mobile and Desktop Savings Tips
🔹 Desktop vs Mobile Prices
While the mobile browser experience is optimized, the desktop version occasionally shows more filters and exclusive banners (e.g., “Extra $50 off on Desktop Only”). Checking both is worth it.
🔹 Browser Recommendations
Use Chrome or Edge for fastest price refresh. Always clear cookies before re-checking fares — some suppliers track search history and may inflate prices on repeat visits.
🎯 8. Combining Multiple Offers Legally
Canadians often ask if they can stack Petro-Points, promo codes, and price protection together.
Yes — but with conditions:
You can use Petro-Points and a promo code together on most vacation bookings.
Price drop claims still apply even if a promo code was used.
However, you cannot combine two promo codes in one transaction.
Example:
Use 25 000 Petro-Points ($25 credit) + promo code SAVE50 for a total discount of $75.
📢 9. Call-In Bonus Offers
Sometimes the best prices aren’t displayed online. The Call-In Bonus program lets you speak with a licensed agent for extra savings on specific packages. These deals are often connected to group inventory or airline negotiations not listed publicly.
To access: Call 1-866-688-1222 and ask for “Call-In Bonus Offer for Destination X.”
You’ll often receive $50–$150 in additional discounts per booking.📊 10. Summary of Saving Options at iTravel2000
Saving Method How to Use Average Savings Promo Code Enter at checkout $25–$200 Petro-Points Redeem online $25–$250 Best Price Guarantee Submit claim Varies Price Drop Protection Automatic alert $50–$300 credit Email Newsletter Exclusive sales 5–10% Call-In Bonus Phone booking $50+ Boxing Day/Black Friday Seasonal Up to 40% Together, these options make iTravel2000 one of the most cost-effective Canadian travel sites for 2025.
🌴 Why Canadians Love All-Inclusive Vacations
For many Canadian families, couples, and retirees, an all-inclusive getaway means simplicity: pay once, relax endlessly. iTravel2000 has specialized in this niche for more than two decades, becoming one of the most recognized online hubs for sun-destination packages that include flights, transfers, accommodation, meals, drinks, and entertainment in one price.
From Toronto Pearson (YYZ) to Montreal-Trudeau (YUL), Calgary (YYC) and Vancouver (YVR), iTravel2000 lists thousands of southern-vacation packages every week—each sourced directly from Canada’s top tour operators such as Air Canada Vacations, WestJet Vacations, Sunwing, Transat Holidays, and Nexus Tours.
🧳 How to Search All-Inclusive Vacations on iTravel2000
Visit iTravel2000.com and select “All Inclusive Vacations.”
Choose your departure city (e.g., Toronto, Vancouver, Montreal, Calgary).
Pick a destination region (Cuba, Mexico, Caribbean, Central America, Europe).
Filter by star rating, meal plan, family-friendly/adults-only, or budget range.
Click “View Deals” to see live pricing in CAD — taxes included.
Pro Tip 💡: On iTravel2000, the “All-Inclusive” filter automatically includes airfare, whereas the “Hotel Only” section lists resort-only stays for travellers redeeming airline points.
🏝️ Top All-Inclusive Destinations for 2025
🇨🇺 Cuba — The Classic Canadian Favourite
No destination appears more often on iTravel2000 than Cuba. With more than 50 resort listings, it remains Canada’s #1 budget-friendly escape.
Popular Regions & Resorts
Varadero – Royalton Hicacos Resort & Spa ★★★★★
Cayo Santa María – Melia Las Dunas ★★★★☆
Holguín – Playa Costa Verde ★★★★
Cayo Coco – Melia Cayo Coco Adults Only ★★★★☆
Average cost: from $795 CAD per person (7 nights all inclusive).
Why it’s popular: visa-free for Canadians, safe, excellent beaches, affordable rum & cigars.Mexico — Variety & Luxury
Mexico offers everything from affordable Cancún getaways to five-star Riviera Maya retreats.
Best Regions on iTravel2000
Cancún – Riu Cancun, Grand Oasis Palm, Le Blanc Spa Resort
Riviera Maya / Playa del Carmen – Grand Sirénis Riviera Maya, Barceló Maya Grand Resort, Secrets Akumal
Puerto Vallarta – Now Amber Puerto Vallarta, Dreams Vallarta Bay
Los Cabos – Hyatt Ziva Los Cabos, Riu Palace Cabo San Lucas
Average cost: $1 150–$1 600 CAD pp (7 nights AI).
Why Canadians go: non-stop flights, modern resorts, high service standards, family amenities.Dominican Republic — Sun & Style
The Dominican Republic ranks among iTravel2000’s top-booked spots for 2025.
Featured Areas
Punta Cana – Riu Republica Adults Only, Majestic Colonial, Chic Punta Cana
La Romana – Dreams Dominicus, Casa de Campo Resort
Puerto Plata – Playabachata Spa Resort, Iberostar Costa Dorada
Typical price: $950–$1 300 CAD pp.
Known for: white-sand beaches, excellent service, and direct charters from Toronto and Montreal.Jamaica — Warmth & Reggae Culture
Jamaica’s Montego Bay and Negril regions have a massive Canadian following.
Top Resorts listed on iTravel2000:
Riu Palace Jamaica (Adults Only)
Grand Palladium Lady Hamilton
Royalton Negril Resort & Spa
Iberostar Rose Hall Beach
Why visit: authentic culture, delicious cuisine, year-round warmth, and direct Air Canada flights.
Costa Rica & Central America
For eco-travel enthusiasts, Costa Rica is one of iTravel2000’s fastest-growing markets.
Resorts such as Riu Palace Costa Rica and Planet Hollywood Guanacaste offer luxury all-inclusive stays with rainforest tours, volcano excursions, and beach relaxation combined.
Average price: $1 700–$2 200 CAD pp (7 nights).
Smaller Caribbean Gems
Aruba – Eagle Beach and Palm Beach resorts, predictable weather year-round.
Barbados – Sandals Royal Barbados for luxury couples.
St. Lucia – Bay Gardens Beach Resort for romantic getaways.
Bahamas – Atlantis Paradise Island and Riu Palace Paradise Island.
👨👩👧👦 Family Vacations & Kids-Stay-Free Deals
iTravel2000 is a leader in family-friendly all-inclusive packages.
Kids Stay Free: Many resorts allow two children under 12 to stay free when sharing with adults.
Family Rooms & Suites: Riu Bambu in Punta Cana and Grand Bahia Principe Coba in Riviera Maya offer spacious layouts for up to five guests.
On-site Waterparks: Memories Splash Punta Cana and Royalton Splash Riviera Maya feature full slides and kids’ clubs.
Parents often appreciate the easy filter system on iTravel2000’s family page, where they can sort resorts by “Kids Free,” “Waterpark,” and “Babysitting Available.”
💕Adults-Only & Romantic Getaways
For honeymooners and couples, the Adults Only category is prominent on iTravel2000.
Top Picks for 2025:
Royalton Chic Cancun – Modern luxury with rooftop pools.
Secrets Cap Cana (Dominican Republic).
Sanctuary Cap Cana by Playa Hotels.
Riu Palace Antillas (Aruba).
Le Blanc Spa Resort (Cancún).
These resorts focus on fine dining, quiet pools, and premium suites—perfect for weddings or anniversaries.
🕶️Luxury Travel & Five-Star Resorts
Luxury travel has grown significantly post-pandemic, and iTravel2000 has partnered with brands like Sandals, Excellence Resorts, and Palace Resorts to serve that segment.
Features include private butlers, swim-out suites, gourmet a la carte restaurants, and premium liquor.
Examples:
Excellence Riviera Cancún ★★★★★
Sandals Negril Beach Resort ★★★★★
Royalton Blue Waters Montego Bay ★★★★★
Secrets Akumal Riviera Maya ★★★★★
Though prices average $2 000–$3 000 CAD per person, the added comfort and loyalty bonuses make them worth the investment for special occasions.
🏞️ Eco & Adventure Packages
Beyond tropical beaches, iTravel2000 lists eco-friendly and adventure-oriented vacations:
Costa Rica rainforest tours with zip-lining and thermal springs.
Panama city-and-beach combos with canal excursions.
Peru Machu Picchu add-ons with Lima stays (through partner TravelBrands).
These packages target eco-travellers who prefer sustainability without sacrificing comfort.
🧭 How iTravel2000 Packages Are Structured
A typical package includes:
Round-trip flights from major Canadian airports.
Transfers between airport and resort.
Hotel accommodation with all meals and drinks.
Taxes and fees already included in displayed price.
Optional add-ons: insurance, excursions, car rental.
Travel documents (such as e-tickets and voucher confirmations) arrive by email within minutes of booking.
🛫Departure Airports Covered
iTravel2000 connects with over 20 Canadian airports for charter and scheduled flights:
Province Major Departure Airports Ontario Toronto (YYZ), Ottawa (YOW), London (YXU) Quebec Montreal (YUL), Quebec City (YQB) British Columbia Vancouver (YVR), Kelowna (YLW) Alberta Calgary (YYC), Edmonton (YEG) Manitoba Winnipeg (YWG) Atlantic Canada Halifax (YHZ), Moncton (YQM), St. John’s (YYT) ⏰ Last-Minute Deals
The “Last Minute Vacations” tab on iTravel2000 is a favourite among budget travellers.
Typical Features
Packages departing within 14 days.
Discounts of 20–50 per cent off original fare.
Non-refundable but fully inclusive.
Perfect for flexible travellers who can pack quickly.
Example Deal (February 2025):
Toronto → Cayo Coco, 7 nights, 4★ Resort – $698 CAD taxes in.
iTravel2000 updates this list daily at midnight EST, so refreshing in the morning often reveals new discounts.
🏖️Two-Week & Extended Stays
For retirees and remote workers, iTravel2000 offers 14-night and 21-night vacations in Cuba, Mexico, and Costa Rica.
Discount of 10–15 per cent per night after the first week.
Ideal for snowbirds escaping Canadian winters.
Many resorts include laundry and Wi-Fi credits for long-stay guests.
🧘♀️ Special Interest Travel
iTravel2000 segments its packages for specific niches:
Category Examples Wellness Yoga retreats in Tulum and Costa Rica Weddings & Honeymoons Free wedding packages at select resorts Golf Unlimited golf at Casa de Campo (DR) & Iberostar Cancun Adventure Snorkel, zip-line, ATV excursions bundled into stay Seniors 60+ Dedicated discount weeks with low mobility rooms 💡Booking Tips for All-Inclusive Success
Book early for peak months (Dec–Mar) to lock airfare before charters sell out.
Compare airlines — Air Canada Vacations offers higher baggage limits than Sunwing.
Avoid Saturday departures if possible; mid-week is cheaper.
Use Petro-Points for extra savings on family packages.
Read resort reviews on iTravel2000 — each listing includes verified guest feedback.
📈 Emerging Trends for 2025
Longer stays (10–14 days) becoming standard for retirees.
All-inclusive Europe (Portugal, Greece, Spain) growing in popularity.
Multi-city flight packages combining Cancún + Mexico City now available.
Eco resorts in Costa Rica and Panama seeing double-digit growth.
Flexible insurance options added for COVID coverage and trip cancellations.
🧾 Example Price Comparisons (CAD per person, 7 nights)
Destination 3★ Resort 4★ Resort 5★ Resort Varadero $725 $899 $1 175 Cancún $950 $1 295 $2 050 Punta Cana $899 $1 099 $1 850 Montego Bay $1 050 $1 350 $2 150 Costa Rica $1 495 $1 795 $2 450 🌅 Real Traveller Experiences (Review Highlights)
Many verified iTravel2000 users praise:
Accurate pricing — final checkout matches advertised rate.
Smooth document delivery and e-ticket timing.
Reliable 24/7 customer support during travel disruptions.
Common feedback themes:
“Booked our Cayo Santa María vacation through iTravel2000. Everything was as described—clean resort, friendly staff, zero hidden fees.”
“Price-drop protection actually worked — saved $120 on our Cancún trip!”📦Why All-Inclusive Packages Still Dominate
Simplicity: One booking covers everything.
Predictable budgeting: Especially helpful for families.
Security: Licensed Canadian agencies provide recourse under TICO.
Added value: Transfers, tips, and taxes already rolled in.
For Canadians seeking warmth during long winters, iTravel2000’s all-inclusive model continues to be the most economical and convenient solution.
🧭Flight Booking on iTravel2000
🔹 How the Flight Search Works
At its core, iTravel2000 is a full-service online travel agency (OTA) that integrates with Canada’s largest airline consolidators.
When you open the Flights tab, the engine scans fares from:
Air Canada & Air Canada Rouge
WestJet & Swoop
Sunwing Airlines
Porter Airlines
Transat & Air Transat
Select U.S. carriers (Delta, United, American Airlines)
All prices are displayed in CAD and include taxes and airport fees up-front — a practice that makes iTravel2000 especially trustworthy for Canadian travellers who want full transparency.
🔹 Flight Types Available
Type Best For Example Round Trip Leisure & family vacations Toronto → Cancún → Toronto One Way Moving or long stays Vancouver → Honolulu Multi-City Custom routes Calgary → London → Rome → Toronto Charter Flights Vacation packages Toronto → Varadero (seat-only) 💡 Tip: Charter seats from Air Transat or Sunwing on iTravel2000 can be up to 35 % cheaper than scheduled flights during winter months.
🔹 Flight Protection and Flexibility
After the pandemic, iTravel2000 added fare filters for “Flexible Tickets.” These options let you change travel dates for a small fee or receive a credit for future travel — especially with Air Canada Vacations and WestJet Vacations packages.
🧳 Vacation Packages & Flight + Hotel Bundles
While many Canadians book flights and hotels separately, iTravel2000’s Vacation Packages often save $150–$400 per person by bundling airfare, transfers, and accommodation.
🔹 Major Tour Operators Featured
Air Canada Vacations – premium service and Aeroplan points.
WestJet Vacations – flexible change policies and low deposits.
Sunwing Vacations – charter deals from Toronto, Ottawa, Calgary.
Transat Holidays – Europe and Caribbean specialist.
TravelBrands Encore Cruises and Nexus Tours for add-ons.
🔹 Why Packages Are Cheaper
Tour operators buy air seats and hotel blocks in bulk, locking in prices months ahead. iTravel2000 connects these contracts directly to consumers, passing on the group-rate discounts.
🔹 Flexible Payment Plans
For many vacations, only a $250–$300 CAD deposit per person is required at booking, with the balance due 60 days before departure. This makes planning big family trips more affordable without interest charges.
🛳️ Cruise Vacations with iTravel2000
Cruising is a major growth segment for the company thanks to its sister division, Encore Cruises by TravelBrands.
🔹 Cruise Lines Available
Royal Caribbean International
Celebrity Cruises
Norwegian Cruise Line (NCL)
Princess Cruises
Holland America Line
MSC Cruises
Disney Cruise Line
Cunard (Line for luxury voyages)
🔹 Popular Routes Canadians Book
Region Departure Ports Example Itinerary Caribbean Miami, Fort Lauderdale, San Juan 7 Nights Eastern Caribbean Alaska Vancouver, Seward Inside Passage cruises (May–Sept) Europe Barcelona, Rome Mediterranean Exploration Transatlantic Southampton → New York Seasonal Repositioning Panama Canal Fort Lauderdale 10-night voyage with shore excursions 🔹 All-Inclusive Cruise Perks
Many cruise lines now offer packages that mirror resort style amenities: free Wi-Fi, beverage packages, gratuities included, and shore credits. iTravel2000 clearly labels which deals are “cruise + air” combos to help travellers budget accurately.
🔹 Typical Canadian Cruise Pricing (2025 Estimates)
Length Region Price Range (CAD pp) 4–5 nights Caribbean $699–$899 7 nights Caribbean/Alaska $999–$1 499 10–14 nights Europe or Panama Canal $1 799–$2 499 💡 Pro Tip: Book cruises through iTravel2000 during the annual Wave Season (January–March) when lines offer free upgrades and onboard credits.
🛡️ Travel Insurance & Trip Protection
🔹 Why Insurance Matters
Every iTravel2000 package checkout includes optional insurance offered through Manulife Travel Insurance and Allianz Global Assistance.
Coverage includes:
Trip cancellation (before departure)
Trip interruption (return home early)
Emergency medical (up to $10 million CAD)
Lost baggage & flight delays
COVID-19 and pandemic-related interruptions (added since 2022)
Manulife policies purchased through iTravel2000 are recognized world-wide and include 24/7 emergency assistance numbers for Canadians abroad.
🔹 Cancellation Policies
Each tour operator has different rules, but general guidelines apply:
Timeline Before Departure Cancellation Fee 91 + days Deposit only 61–90 days 25 % of total 31–60 days 50 % of total 0–30 days 100 % (non-refundable) Booking insurance covers these losses in most cases if the reason fits policy terms (e.g., illness or weather disruption).
🔹 COVID-19 Travel Insurance Extensions
iTravel2000 integrated a special COVID add-on in 2023 and maintains it for 2025:
Coverage for positive tests abroad ($200/day quarantine costs).
Flight change and hotel extension reimbursements.
Medical care for COVID symptoms outside Canada.
Policies are automatically offered at checkout when you book internationally.
🔹 Refund Process & COVID Credits
During the pandemic, iTravel2000 processed thousands of refunds and credits. As of 2025, all major backlogs are resolved.
Travellers can now use credits from 2020–2021 bookings for future travel through 2026. These credits retain their original value and can be transferred to immediate family.🧾 Booking Changes & Customer Support for Modifications
If you need to change dates or traveller names:
Log in to “My Booking” at itravel2000.com/mybooking.
Select Change or Cancel Trip.
Fees apply depending on supplier (typically $75–$150 pp).
For emergencies, call the 24-hour support line.
Agents are TICO-licensed and have direct supplier access for faster amendments than DIY airline calls.
⚖️ Understanding TICO Protection for Canadians
Because iTravel2000 is licensed under the Travel Industry Council of Ontario (TICO), bookings made through the site are covered by the Ontario Travel Industry Compensation Fund.
If a tour operator or airline fails, Canadians receive refunds directly from the Fund — a level of security that foreign agencies can’t offer.
🧠 Traveller Resources on the Website
Travel Advisories: linked to Government of Canada updates.
Entry Requirements: vaccination and passport info by country.
Currency Converter: instant CAD to USD/EUR conversion.
Weather Widgets: 7-day forecasts for popular resorts.
“My Booking” Portal: upload passport copies and insurance documents securely.
These tools help Canadians prepare for travel without needing external sites.
🚢 Cruise + Stay Combos (Flight + Hotel + Cruise)
A new trend for 2025 is the “Cruise + Stay” bundle. iTravel2000 lets you add extra nights before or after your voyage.
Examples:
3 nights in Fort Lauderdale + 7-night Caribbean cruise.
2 nights in Barcelona + 10-night Mediterranean cruise.
Alaska cruise + Canadian Rockies rail extension via VIA Rail.
This hybrid product is popular among retirees and honeymooners wanting a complete journey in one transaction.
🗓️ Wave Season and Advance Booking Tips for Cruises
Book January–March for lowest fares and free upgrades.
Choose balcony cabins early — they sell out fast on Caribbean routes.
Check cruise line loyalty programs (Royal Caribbean Crown & Anchor, NCL Latitudes) — iTravel2000 can add member numbers to earn points.
Purchase trip insurance covering missed ports and delayed flights.
📞 Customer Support for Flights and Cruises
Phone Support: 1-866-688-1222 (open 7 days).
Email: [email protected] / [email protected].
Live Chat: Available on desktop 8 AM–10 PM EST.
Agents are certified through IATA and CLIA and can access airline waivers during weather disruptions or schedule changes — a major advantage over self-serve sites.
🗣️ Customer Reviews & User Reputation
🔹 Verified Ratings (2025 snapshot)
Source Average Score Summary Trustpilot 4.3 / 5 (6 400 reviews) Praised for accurate pricing and Canadian billing. Google Reviews 4.4 / 5 Strong marks for customer service and price-drop support. 4.2 / 5 Canadians appreciate the Petro-Points integration. Better Business Bureau A rating Transparent refund process and TICO license verified. 🔹 Common Positive Themes
Transparency: Displayed prices always include taxes and fees in CAD.
Reliability: Bookings processed instantly with e-tickets in minutes.
Customer Care: 24 / 7 agent assistance for delays or weather issues.
Price Accuracy: No “bait-and-switch” — rare among online agencies.
🔹 Areas of Complaint
Occasional hold times during peak sales.
Some resort photos slightly dated on legacy listings.
Limited mobile filters compared to desktop site.
Most concerns receive responses within 48 hours via [email protected].
Quote from a 2025 Facebook review:
“We booked Riu Republica Punta Cana with Petro-Points credits — got the exact room type we wanted and saved $200. Highly recommend for Canadian families.”🧾 Is iTravel2000 Legit and Safe?
Absolutely — iTravel2000 is fully licensed and regulated in Canada.
✅ Official Credentials
TICO License No. 1576226 (Travel Industry Council of Ontario)
Operated by TravelBrands Inc. — one of Canada’s largest travel conglomerates based in Mississauga, Ontario.
IATA and CLIA affiliated for air and cruise ticketing.
All payments are processed on secure Canadian servers with 256-bit SSL encryption.
Funds held in trust accounts per TICO rules ensure consumer protection if a supplier fails.French Language & Québec Support
Because a large portion of its client base comes from Québec and New Brunswick, iTravel2000 maintains a fully bilingual experience.
Website Toggle: Click “Français” at top-right corner (itravel2000.com/fr).
French Agents: Available Mon–Sat 8 AM – 9 PM EST.
Email: [email protected] for quotes and after-sales support.
Currencies: Displayed in CAD for consistency nationwide.
Québécois travellers appreciate localized content for destinations like Cayo Coco and Riviera Maya, where French-speaking staff at resorts are highlighted in the details section.
⚖️ iTravel2000 vs Competitors
Feature iTravel2000 RedTag.ca Expedia.ca SellOffVacations TICO Licensed ✅ ✅ ✅ ✅ Displays Taxes Up Front ✅ ✅ ❌ (added late) ✅ Petro-Points Integration ✅ Exclusive ❌ ❌ ❌ Price-Drop Protection ✅ Partial ❌ Partial Call-in Bonus Offers ✅ ❌ ❌ ✅ Cruises Available ✅ Limited ✅ ✅ French Website ✅ ✅ ✅ Partial Average Savings on Package (2025) 6 – 12 % 5 – 10 % 4 – 8 % 6 – 11 % Conclusion: RedTag and iTravel2000 share ownership under TravelBrands Inc., but iTravel2000 focuses more on bilingual support and Petro-Points integration, making it the better choice for points-based Canadian travellers.
🕵️♂️Transparency & Privacy
No hidden “service fees.” All taxes are shown at the search stage.
Cookies used only for fare tracking, not for selling personal data.
Complies with PIPEDA (Privacy Act Canada).
Data stored in Canadian data centres — not off-shored.
You can delete your booking data by emailing [email protected].
🧭 Redemption and Loyalty Summary
Program Earn Redeem Notes Petro-Points 1 pt per $1 spent 1 000 pts = $1 travel credit Exclusive Canadian offer Air Canada Aeroplan Through Air Canada Vacations Miles on flight portion Add member ID during checkout WestJet Rewards Through WestJet Vacations Base Dollars redeemed Automatic tracking Encore Cruises Onboard credits & future discounts Points tied to TravelBrands Encore program 💬 Community and Social Presence
Facebook: > 300 000 followers with weekly “Deal of the Day.”
Instagram: Photo features from Canadian travellers tagging #iTravel2000Vacations.
Twitter / X: Used for flight alert announcements and contest winners.
YouTube: Short travel guides featuring Riviera Maya, Varadero, and Punta Cana property tours.
❓ Frequently Asked Questions
Q 1. Is iTravel2000 cheaper than booking directly with Air Canada Vacations?
→ Often yes. iTravel2000 receives bulk inventory and adds its own discounts or promo codes.Q 2. Are there hidden fees or currency conversions?
→ No. All prices are in Canadian dollars, taxes included.Q 3. Can I book for someone else?
→ Yes, just enter traveller names matching passports. Payment can come from any Canadian card.Q 4. Does it offer group bookings for weddings or corporate events?
→ Yes, groups of 10 + rooms receive custom quotes and free guest packages.Q 5. What if my resort changes its services after booking?
→ iTravel2000 notifies customers via email and offers substitute resorts or partial credits.Q 6. Can I pay in installments?
→ Yes — deposit + final balance 60 days before travel is standard for most vacations.Q 7. How long has iTravel2000 been around?
→ Founded in 1994 by Jonathan Carroll in Mississauga, operating for 30 + years under TravelBrands.Q 8. Is the site mobile-friendly?
→ Yes, fully responsive on Android and iOS, though desktop shows more advanced filters.Q 9. Can I cancel online?
→ Yes through “My Booking” or by phone; refund timeline 7 – 10 days after approval.Q 10. Does iTravel2000 honour travel credits from COVID bookings?
→ Yes, credits issued between 2020–2021 remain valid through 2026.🧩Future Outlook (2026 and Beyond)
TravelBrands has announced ongoing upgrades to the iTravel2000 platform for 2026:
AI-powered price-tracking alerts sent via email and mobile app.
Integrated Petro-Points wallet display on dashboard.
Expansion into Europe and Asia package inventory.
Enhanced accessibility for screen-reader compatibility under AODA.
These developments will strengthen its position as a top Canadian travel resource rather than just a discount engine.
🧭 Final Verdict — The Comprehensive Canadian Travel Partner
After 30 years in business, iTravel2000 has become synonymous with trust and value in Canada’s online travel sector.
Strengths
Canadian ownership and TICO protection.
Transparent pricing in CAD.
Petro-Points and price-drop programs unique to Canada.
Bilingual support for English and French travellers.
Strong cruise and vacation package network via TravelBrands.
Limitations
Interface less flashy than global competitors.
Occasional call wait times during Boxing Day sales.
Overall Rating (2025): 9.4 / 10
For Canadian travellers who want to book in their own currency, earn loyalty points, and have real consumer protection, iTravel2000 remains one of the best and most legitimate choices in 2025.

