Friday, March 1, 2024

Don’t Discuss The Priority That Customer Support Puts To The Top Level –

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playstation stars It’s Sony’s new initiative for customer loyalty, but there’s one aspect of it that it’s doing in particular discussor the Priority determined by customer service From the company for those at the most extreme level of the program, even if it is not clear whether or not this feature exists in Europe.

Reporting the matter is VGC, which takes some Japanese sources who cite the regulation published by Sony PlayStation for their region, with the part of interest visible in the screenshot below.

PlayStation Stars: Level 4 rewards in Japan where customer support is prioritized

Among the advantages of subscribers to PlayStation Stars level 4, which is the maximum that can be achieved, there is also the fact that “When you contact PlayStation Customer Support, you will have Priority in arranging calls‘, it seems.

However, it must be said that this item does not currently appear in the official FAQ posted by Sony on the Italian PlayStation blog, which we mentioned to talk about the launch of PlayStation Stars in Italy, so it is not clear if it is an initiative exclusively limited to Japan.

In any case, there was no shortage of controversy, as the move is somewhat lopsided, with many users on Twitter reporting that customer support should be treated fairly to everyone. In any case, we are waiting for any confirmations that this system will also be adopted in our parts, because at the moment it is not among the “unlockable” “feature” at level 4 of PlayStation Stars, which can be accessed by purchasing 4 games at full price and earned 128 trophies Rarely, it is reported.

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Leon Motley
Leon Motley
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